Shipping policy

Shipping Policy

PokeStash ships products using reliable courier partners to ensure safe and timely delivery.

  • Orders are typically processed within 1–3 business days

  • Shipping timelines vary based on destination

  • All items are securely packaged to protect condition during transit

PokeStash is not responsible for delays caused by courier partners, or unforeseen logistical issues.


Returns & Refunds Policy

Due to the collectible nature of Pokémon products:

  • Graded slabs and single cards are final sale

  • Sealed products may be eligible for return only in cases of verified transit damage

All return or refund requests must follow the conditions outlined in the Returns & Refunds Policy and require proper unboxing video proof.